SIT50422 Diploma of Hospitality Management

Course Details

Unit of Competency: 28 Units

1. SITXCCS015 Enhance customer service experiences
2. SITXCCS016 Develop and manage quality customer service practices
3. SITXCOM010 Manage conflict
4. SITXFIN009 Manage finances within a budget
5. SITXFIN010 Prepare and monitor budgets
6. SITXGLC002 Identify and manage legal risks and comply with law
7. SITXHRM008 Roster staff
8. SITXHRM009 Lead and manage people
9. SITXMGT004 Monitor work operations
10. SITXMGT005 Establish and conduct business relationships
11. SITXWHS007 Implement and monitor work health and safety practices
1. SITHIND008 Work effectively in hospitality service
2. SITXFSA005 Use hygienic practices for food safety
3. SITHIND005 Use hygienic practices for hospitality service
4. SITXFIN007 Process financial transactions
5. SITXFIN008 Interpret financial information
6. SITHFAB024 Prepare and serve non-alcoholic beverages
7. SITHFAB025 Prepare and serve espresso coffee
8. SITXFSA006 Participate in safe food handling practices
9. SITXINV006 Receive, store and maintain stock
10. SITXINV007 Purchase goods
11. SITXINV008 Control stock
12. SITXWHS006 Identify hazards, assess and control safety risks
13. SITHIND006 Source and use information on the hospitality industry
14. SITXHRM007 Coach others in job skills
15. SITHACS009 Clean premises and equipment
16. SITHFAB021 Provide responsible service of alcohol
17. SITXHRM010 Recruit, select and induct staff
Please note choice of electives will vary based on the employment outcome appropriate to a student’s needs, qualification requirement and our ability to deliver.

Common Questions


  • Completion of Year 12 or high school or equivalent in applicant’s home country (Subject to the country Assessment Level).
  • International Students must be over 18 years of age before commencing studies.
  • There are no course specific requirements for this course


  • International Students must have a good command of written and spoken English.
  • International students who do not have English as first language will need to show that they are capable of completing the course successfully by meeting at least one of the following entry requirements:
    • An IELTS score (Academic Module) of 5.5 with no individual band score less than 5.0, or
    • Certificate IV or Higher of AQF qualification or
    • PTE, with the minimum of overall 43 score (at least 36 score in each module)
    • Students with 5.0 bands will be considered if they have complete ELICOS program for a minimum period of 10 weeks
    • NYC in house English Placement Test for onshore applicants from Level 1 & 2 countries only

Note: All applicants from Level 3 countries must sit IELTS or PTE and obtain the required score before seeking enrolment in this course.

Please fill in the enquiry form or talk to your education agent to learn more about the cost and visa application if you're overseas.

The course is delivered Face to Face in a classroom and an industrial grade commercial kitchen facility organised by us. You are also required to complete 36 service periods (minimum of 4 hours per service period paid or unpaid) in a real work environment during your studies. You will receive full support from Page Institute in order to secure your vocational placement. Contact Hours:
  • 20 Hours face to face classroom (or virtual*) training including training in the commercial kitchen provided by PAGE Institute
*Please note face to face training may be delivered virtually due to covid-19 restrictions. Further information will be provided at the time of enrolment.

Anticipated duration of this course is 60 weeks. However, it may be significantly shorter depending on the factors such as CTs and RPL.

Please note as a student visa holder the duration of course may impact your visa conditions. We strongly recommend you contact the department of home affairs for more information.

We use a range of theory and practical assessment activities for each unit of competency to determine whether you’re competent.

The activities include but not limited to:

  • Theoretical assessments such as Written Questions, Oral Questions, Assignments, Projects, Case Studies
  • Practical assessments such as Role Plays, Demonstration Tasks, Presentations, Workplace Observations

You may be eligible to apply for credit transfer (CT) and/or RPL because of your previous studies and/or experience. You must discuss this with us prior to enrolling in any course. We will take you through a process to help you substantiate your claims. More information will be made available to you upon request.


RPL is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. 

Credit Transfer simply means we recognise your previous studies in Australia relevant to the course you’re applying to do with us. All of the completed units relevant to the course you undertake with us need not be completed again.