SIT50422 Diploma of Hospitality Management

Course Details

Unit of Competency: 28 Units

1. SITXCCS015 Enhance customer service experiences
2. SITXCCS016 Develop and manage quality customer service practices
3. SITXCOM010 Manage conflict
4. SITXFIN009 Manage finances within a budget
5. SITXFIN010 Prepare and monitor budgets
6. SITXGLC002 Identify and manage legal risks and comply with law
7. SITXHRM008 Roster staff
8. SITXHRM009 Lead and manage people
9. SITXMGT004 Monitor work operations
10. SITXMGT005 Establish and conduct business relationships
11. SITXWHS007 Implement and monitor work health and safety practices
1. SITHIND008 Work effectively in hospitality service
2. SITXFSA005 Use hygienic practices for food safety
3. SITHIND005 Use hygienic practices for hospitality service
4. SITXFIN007 Process financial transactions
5. SITXFIN008 Interpret financial information
6. SITHFAB024 Prepare and serve non-alcoholic beverages
7. SITHFAB025 Prepare and serve espresso coffee
8. SITXFSA006 Participate in safe food handling practices
9. SITXINV006 Receive, store and maintain stock
10. SITXINV007 Purchase goods
11. SITXINV008 Control stock
12. SITXWHS006 Identify hazards, assess and control safety risks
13. SITHIND006 Source and use information on the hospitality industry
14. SITXHRM007 Coach others in job skills
15. SITHACS009 Clean premises and equipment
16. SITHFAB021 Provide responsible service of alcohol
17. SITXHRM010 Recruit, select and induct staff
Please note choice of electives will vary based on the employment outcome appropriate to a student’s needs, qualification requirement and our ability to deliver.

Common Questions

The qualification does not have any entry requirements. However, PAGE Institute requires applicant's to be employed in the hospitality industry at the time of application.

This course is subsidised by the Queensland Government under the Higher Level Skills Program. Click here to read the Factsheet.

You must

  • be 15 years of age or over
  • be an Australian Citizen/Permanent Resident, New Zealand Citizen, Humanitarian Visa Holder
  • be living in Queensland
  • have left school
  • nothave completed Certificate IV or higher-level course

The course will be delivered in your workplace using a combination of Face to Face Training and Recognition of Prior Learning.

RPL is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. 


RPL involves issuing organisations undertaking an assessment of each individual who applies to determine the extent to which that individual’s previous learning is equivalent to the learning outcomes of the components of the destination qualification.

  • Government Subsidised Students:

    All subsidised students are required to pay a co-contribution fee.

    PAGE Institute charges: $1/Unit (Non-concessional); 50cents/Unit (Concessional).

    Total unit of competency in this course: 25


  • Self-funded Students – Request for a cost and payment plan

The course delivery depends on the factors such as your current skills and experience as well as your knowledge of the hospitality industry.

In a typical scenario, the assessor will visit you in your workplace to determine your potential for RPL and the amount of training required for you to successfully achieve this qualification.

Based on the factors outlined above, it is very difficult for us to give you an exact timeframe. However, typically majority of our students finish their course between 6 – 18 months.

Request for our Free Course Guide for more information or simply call us if you have specific questions.