SIT40416 Certificate IV in Hospitality

Course Details

Unit of Competency: 21 Units



Manage diversity in the workplace



Work effectively in hospitality service



Enhance customer service experiences



Manage conflict



Manage Finances within a budget



Coach others in job skills



Lead and manage people



Monitor work operations



Implement and monitor work health and safety practices


1. SITXFSA001 Use hygienic practices for food safety
2. SITHFAB016 Provide advice on food
3. SITXFSA002 Participate in safe food handling practices
4. SITHACS001 Clean premises and equipment
5. SITHIND001 Use hygienic practices for hospitality service
6. SITXWHS002 Identify hazards, assess and control safety risks
7. SITXHRM002 Roster staff
8. SITXINV004 Control stock
9. SITXINV002 Maintain the quality of perishable items
10. SITXINV003 Purchase Goods
11. SITHIND002 Source and use information on hospitality industry
12. SITHFAB005 Prepare and sever espresso coffee
13. SITHFAB004 Prepare and serve non-alcoholic beverages
14. SITHFAB014 Provide table service of food and beverage
15. SITXFIN002 Interpret financial information
16. SITHFAB019 Plan and monitor espresso coffee service
Please note choice of electives will vary based on the employment outcome appropriate to a student’s needs, qualification requirement and our ability to deliver.

Common Questions

The qualification does not have any entry requirements. However, PAGE Institute requires applicant's to be employed in the hospitality industry at the time of application.

This course is subsidised by the Queensland Government under the Higher Level Skills Program. Click here to read the Factsheet.

You must

  • be 15 years of age or over
  • be an Australian Citizen/Permanent Resident, New Zealand Citizen, Humanitarian Visa Holder
  • be living in Queensland
  • have left school
  • nothave completed Certificate IV or higher-level course

The course will be delivered in your workplace using a combination of Face to Face Training and Recognition of Prior Learning.

RPL is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. 

RPL involves issuing organisations undertaking an assessment of each individual who applies to determine the extent to which that individual’s previous learning is equivalent to the learning outcomes of the components of the destination qualification.

  • Government Subsidised Students:

    All subsidised students are required to pay a co-contribution fee.

    PAGE Institute charges: $1/Unit (Non-concessional); 50cents/Unit (Concessional).

    Total unit of competency in this course: 21

  • Self-funded Students – Request for a cost and payment plan

The course delivery depends on the factors such as your current skills and experience as well as your knowledge of the hospitality industry.

In a typical scenario, the assessor will visit you in your workplace to determine your potential for RPL and the amount of training required for you to successfully achieve this qualification.

Based on the factors outlined above, it is very difficult for us to give you an exact timeframe. However typically majority of our students finish their course between 4 – 12 months.

Request for our Free Course Guide for more information or simply call us if you have specific questions.